Privacy Policy for AMGC
Privacy Policy
Welcome to the AMGC application (“AMGC”, “we”, “our”, or “us”). By using the AMGC mobile application, website, or related healthcare services, you agree to the terms outlined in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services.
This Privacy Policy applies to all users of AMGC, including patients, patient representatives, and visitors using our mobile applications or website.
Information We Collect
We may collect personal and technical information necessary to provide our healthcare and appointment services, including:
Personal Information
- Full name
- Email address
- Phone number
- Date of birth
- Gender
- Medical record information provided by you
- Appointment and booking details
Technical Information
While using AMGC services, we may automatically collect:
- IP address
- Device type and operating system
- Browser type
- App usage information
- Login date and time
- Device identifiers
- Referral pages and traffic data
How We Use Your Information
We use your information to:
- Provide healthcare-related services
- Book and manage appointments
- Send appointment reminders and notifications
- Provide access to medical records and reports
- Respond to inquiries and support requests
- Improve application performance and user experience
- Maintain security and prevent unauthorized access
- Comply with legal and regulatory obligations
We may also use your contact information to send important updates related to AMGC services.
Cookies and Tracking Technologies
AMGC may use cookies and similar technologies to improve user experience and analyze platform usage.
These technologies help us:
- Remember user preferences
- Improve website and application functionality
- Analyze traffic and usage trends
- Enhance system security and performance
You may disable cookies through your browser settings; however, some features of AMGC may not function properly.
Information Sharing
We value your privacy and do not sell your personal information.
We may share information only when necessary with:
- Healthcare providers and authorized medical staff
- Technical and hosting service providers
- Notification and communication providers
- Government or legal authorities when required by law
All third parties are expected to protect your information and use it only for authorized purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet-based service can guarantee complete security, and users share information at their own risk.
Data Retention
We retain personal information only for as long as necessary to:
- Provide healthcare and support services
- Maintain medical and appointment records
- Comply with legal, regulatory, and operational requirements
When information is no longer required, it will be securely deleted or anonymized where applicable.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent where applicable
- Request limitation of certain data processing activities
To submit any request related to your personal information, please contact us using the information below.
Children’s Privacy
AMGC services are not intended for children under the age of 13 without parental or legal guardian supervision.
Third-Party Services
Our application may contain links or integrations with third-party services. We are not responsible for the privacy practices or content of external services or websites.
Medical Disclaimer
AMGC is intended to support healthcare services and appointment management. The application does not replace professional medical advice, diagnosis, or treatment. Always consult qualified healthcare professionals regarding medical conditions.
Mobile Application Permissions
Depending on your device and usage, AMGC may request permissions such as:
- Notifications for appointment reminders and updates
- Camera access for uploading documents or profile images
- Storage access for file uploads and downloads
Permissions are requested only when necessary for application functionality.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page with the updated effective date.
Continued use of AMGC services after changes means you accept the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Website: AMGC Official Website
Email: support@amcmakkah.com
Phone: +966 125718400